Shipping
We currently ship within the United States. Standard shipping is free on every NomaPod order.
Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email when your order is placed and a shipping confirmation with tracking once it ships.
Delivery estimates
Standard delivery typically takes 3–8 business days after processing, depending on your location. Delivery timelines are estimates, not guarantees, and may be affected by carrier delays, weather, or high-volume periods.
Address changes
If you need to change your shipping address, email support@trynomapod.com as soon as possible with your order number. We can update the address only if the order has not yet shipped. We are not responsible for orders shipped to an incorrect address provided at checkout.
Lost, delayed, or damaged shipments
If your tracking shows no movement for 7 or more days, or your order arrives damaged, contact us at support@trynomapod.com with your order number (and photos, if damaged). We will work with the carrier to resolve the issue and replace or refund confirmed lost or damaged orders.
P.O. boxes and other regions
We currently do not ship to P.O. boxes, freight forwarders, or addresses outside the United States. If you would like NomaPod shipped somewhere we do not yet serve, email us — we track requests as we expand.
Questions
support@trynomapod.com