Returns
We accept returns within 30 days of delivery. To be eligible, your NomaPod must be unused, in its original condition, and in its original packaging. Proof of purchase (order number or receipt) is required.
To start a return, email support@trynomapod.com with your order number. We will send return instructions and the return address. Items sent back without first requesting a return will not be accepted.
Return shipping costs are the customer's responsibility unless the item arrived damaged or defective. We recommend a trackable shipping service; we are not responsible for returns lost in transit.
Damaged or defective items
Inspect your order on delivery. If your NomaPod arrives damaged, defective, or you received the wrong item, contact us within 7 days of delivery at support@trynomapod.com with photos of the item and packaging. We will replace the item or issue a full refund, including shipping, at no cost to you.
Refunds